Metrics, analytics & data | Page 7 (175 items)

Employees are likely to amp up publicly sharing poor work experiences in 2022, however this sets the stage for "HR as PR" to shine.

Taking a hypothesised approach to employee surveys is a sure way to uncover more actionable data, which ultimately boosts engagement, an analytics leader says.

Organisations have realms of "passive data" about their employees, and the leading ones are starting to realise this is a "treasure trove" for workforce strategic planning, says a thought leader in this space.

Just like any change process, the key to successfully updating executives' KPIs is to bring them along on the journey.

Employers aren't reviewing their executives' KPIs regularly enough, with certain areas now requiring careful reconsideration, according to an expert.

The most sophisticated employers now have a much clearer picture of their workforce's skills, aiding better-informed decisions about redeployment, reskilling and retention, a transformation expert says.

An organisation recognised for outperforming its industry in customer service attributes its success to its strengths-based development focus.

There are nine main ways in which the pandemic will continue to affect workplaces, hiring and talent in 2022 and beyond, a futurist says.

Employers now obtaining greater insight into the skills in their organisation are uncovering some huge surprises, not least among which are the ways employees would like to use and be recognised for their abilities.

HR functions made "significant strides" last year in their use of data and analytics, and organisations fall into three main categories when it comes to their level of sophistication, a Mercer expert says.