Metrics, analytics & data | Page 5 (179 items)

Transforming the way employees perceive feedback has helped an employer dramatically improve its net promoter score.

Internal recruitment teams have traditionally struggled to prove their value, but shifting away from 'transactional' metrics could be the solution, according to an international thought leader.

Employers are overlooking some simple ways to make their recruitment processes more accessible to marginalised candidates, according to representatives from four different organisations.

Commonwealth Bank Australia is in the early stages of "dynamic passive listening", to improve its people experience to the point where it's in the top 10% globally, a conference has heard.

HR leaders are listening to employees more frequently, but not necessarily taking enough action based on these insights, new research suggests.

HR professionals have a major opportunity to shift from being "solely customers" to "actual co-designers" of the ways artificial intelligence is used in workplace decisions, a researcher says.

There has been a significant reduction in average workplace tenure, with the "optimum" time spent in a role now between three and four years, according to new research.

The big shift in employee experience this year will be a focus on enablement, to address the growing level of friction workers are reporting in their jobs, an EX specialist says.

Organisations that unlock the "growth combination" of data, tech, and people can expect to gain an 11% top-line productivity premium, and CHROs will play a critical role, according to new Accenture research.

The onus will be on leaders to "show their work" this year, with the best celebrated for providing greater transparency into the 'why' behind decisions and company strategy, according to an HR specialist.