When a large employer launched a new complaints process for its workforce it worried about "opening floodgates", but instead it has facilitated better dialogue with employees and clients, its people leader says.
An online-only recruitment model used for the first time by the public sector last year "did not always meet the key objective of selecting the most meritorious candidates", an investigation has found.
The future of talent acquisition lies more in augmentation than automation, but TA teams need to obtain far more information about performance differentiators, according to an expert.
Among the seven ways to foster an "irresistible" workplace, no factor is more important than employee experience, according to global HR thought leader Josh Bersin.
An organisation's ability to manage a cyber event hinges on its people function, but HR's preparedness and responses can be "hit and miss", an expert says.
Humans are the biggest barrier to successful automation and digital transformation, with reactions of caution; a desire to cling to old habits; or an overall resistance to technological change, research shows.
Artificial intelligence applications help HR manage the physical, digital and cultural workplace stimuli affecting the employee experience, thereby boosting engagement and productivity, but employers must involve staff in the design process, new research shows.
Workplaces have turned to HR more than ever during the pandemic, but it's time for this function to accept it doesn't have all the answers, and instead collaborate more effectively with other divisions.
An employer has shared how it eliminated weaknesses in its risk management and significantly lifted employees' capability and hunger for data through a digital transformation.
