Employers are wasting their money on engagement surveys that ask about organisational strategy instead of how workers are feeling, according to wellbeing expert Nic Marks.
Managers need the skills to have casual conversations - as opposed to confrontations - about minor performance and behaviour problems, says leadership consultant Steve Fearns.
Too often, what should be a simple conversation about performance or behaviour blows up into a confrontation, says leadership coach and life strategist Steve Fearns.
In this webcast, he sets out a framework for managers to:
get clear on an issue;
create self-awareness in employees;
provide non-threatening feedback;
approach counselling and discipline;
create responsibility and accountability in teams and individuals;
establish a team charter and expectations to "start again" and set ground rules; and
use internal policies and procedures to achieve better results.
There is no single performance management process endorsed by courts and tribunals, but their rulings demonstrate some "clear fundamentals" that employers should follow to avoid disputes and claims, according to employment lawyer Shana Schreier-Joffe.
What should employers do when mental illness affects an employee's performance? What is a reasonable timeframe for an improvement in conduct or performance? Listen to the answers to these questions and more in this podcast.
What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues.
One of the biggest barriers to successful telework arrangements is not the productivity of staff members working remotely, but their managers, says Macquarie University researcher Dr Yvette Blount.
Thinking outside the box is not just a nice thing leaders should try every now and then, it's a necessary skill employers should look for and cultivate, says leadership consultant Andrew Bennett.
Distractions associated with the digital age have created an "invisible pandemic" of poor productivity, according to a new report that says 85 per cent of workers could be more productive.
General protections claims are the fastest-growing category of applications in the Fair Work Commission, with reforms now underway to stem the tide. This webinar will discuss important developments in both procedural issues and case law.
