The difference between coaching an employee and simply telling them what to do depends on a coach's ability to build rapport or "connect" with employees, says leadership strategist Steve Fearns.
At the core of effective coaching is the ability to ask great questions. In this webcast, leadership consultant and trainer Steve Fearns outlines steps HR professionals can use themselves - or share with line managers - to improve the performance of teams and individuals.
What steps can an employer take when a worker takes personal leave immediately after a performance management discussion? Can organisations ask employees with exhausted personal leave entitlements to see a doctor? Here, an employment lawyer answers these questions and more.
More than half of the population will experience a mental illness at some stage in their lives, and most will choose to conceal it, so employers need to beware of performance-managing workers who are unwell, says Swinburne University of Technology's Doctor Mirella Romanella.
Performance reviews and disciplinary processes that can withstand outside scrutiny will become even more critical when the Fair Work anti-bullying regime comes into force next year, according to DLA Piper partner Murray Procter.
The question of whether certain behaviours constitute bullying or are just the consequence of abrasive personalities is so problematic that employers should shift their focus to the prevention of both, says HR Business Direction's organisational psychologist Trish Cloete.
Employees' alignment to a company's values drops before their performance does, so HR professionals who monitor core values adherence are well placed to heed the warning signs and minimise damage, according to The Ethics of Success managing director, Omer Soker.
The most important metrics an organisation can measure are those with definite line of sight to the bottom line, says Intellectual Capital Consulting co-founder and chief performance officer Cathy Missilldine.
Smartphone technology has made it relatively easy for employees to secretly record disciplinary or performance conversations, says Ashurst Australia partner Marie-Claire Foley, who warns that unlawfully obtained evidence can be admissible in court.
Watch this webcast to learn a simple way to measure the vitality of your company's core values and recognise early warning signs of falling performance and engagement levels.
General protections claims are the fastest-growing category of applications in the Fair Work Commission, with reforms now underway to stem the tide. This webinar will discuss important developments in both procedural issues and case law.
