Employees should be taught to "never, ever, wait for feedback", according to performance expert Jamie Resker, who says workers should supplement performance reviews and conversations with "self-driven feedback" from colleagues and clients.
The difference between coaching an employee and simply telling them what to do depends on a coach's ability to build rapport or "connect" with employees, says leadership strategist Steve Fearns.
At the core of effective coaching is the ability to ask great questions. In this webcast, leadership consultant and trainer Steve Fearns outlines steps HR professionals can use themselves - or share with line managers - to improve the performance of teams and individuals.
What steps can an employer take when a worker takes personal leave immediately after a performance management discussion? Can organisations ask employees with exhausted personal leave entitlements to see a doctor? Here, an employment lawyer answers these questions and more.
More than half of the population will experience a mental illness at some stage in their lives, and most will choose to conceal it, so employers need to beware of performance-managing workers who are unwell, says Swinburne University of Technology's Doctor Mirella Romanella.
Performance reviews and disciplinary processes that can withstand outside scrutiny will become even more critical when the Fair Work anti-bullying regime comes into force next year, according to DLA Piper partner Murray Procter.
The question of whether certain behaviours constitute bullying or are just the consequence of abrasive personalities is so problematic that employers should shift their focus to the prevention of both, says HR Business Direction's organisational psychologist Trish Cloete.
Employees' alignment to a company's values drops before their performance does, so HR professionals who monitor core values adherence are well placed to heed the warning signs and minimise damage, according to The Ethics of Success managing director, Omer Soker.
The most important metrics an organisation can measure are those with definite line of sight to the bottom line, says Intellectual Capital Consulting co-founder and chief performance officer Cathy Missilldine.
Smartphone technology has made it relatively easy for employees to secretly record disciplinary or performance conversations, says Ashurst Australia partner Marie-Claire Foley, who warns that unlawfully obtained evidence can be admissible in court.
Costly legal disputes continue to highlight the many risks employers face when managing, disciplining, or dismissing employees while they are absent, injured or incapacitated. Attend this webinar for an up-to-date review of the legal framework applying to workplace absenteeism, injury and incapacity, and lessons from recent case law.
