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Despite an employee's "extensive" disciplinary history, a Fair Work Commission appeal bench has rejected arguments that his behaviour indicated he was unwilling to comply with workplace policies, and ordered his reinstatement.

Workplaces would be better if both leaders and employees paid more attention to how others are feeling, however certain types of empathy come with psychosocial risks, a leadership specialist and a neuroscientist warn.

An HR business partner's "minimal understanding" of the policy relied on to sack an employee "significantly" undermined the fairness of the dismissal, the Fair Work Commission has ruled.

An unexplained absence from work constituted abandonment of employment even though the employee was experiencing "extreme" mental health issues, the Fair Work Commission has ruled.

Leaders' self-awareness can have a big impact on the success of engagement and retention efforts, but ensuring they view feedback through the right lens is crucial.

A workplace complaints process required some "reasonably painful bureaucratic steps", but it didn't leave an aggrieved employee with no option other than to resign, the Fair Work Commission has ruled.

Efficiency gains achieved by delegating repetitive tasks to AI present an "amazing opportunity" for employees to redirect time into valuable rest and reflection, but they're more likely to keep simulating productivity, an HR thought leader says.

An employee's recent sexual harassment training was evidence of the degree to which he was aware his workplace behaviour was inappropriate, and increased the seriousness of his misconduct, a commission has ruled.

Setting a structure for conversations helps improve the quality of group decisions, but very few strategy meetings tend to do this, a specialist says.

Employees must establish a clear nexus between their obligations as parents of school-age children and their desired working arrangements, rather than simply rely on their parenting status, if they expect to win disputes over flexible work refusals, a new ruling shows.