Adoption of AI is driving an "experience gap" for many graduates entering the workforce, and it's "a really significant issue that we're not talking enough about", a futurist warns.
Efficiency gains achieved by delegating repetitive tasks to AI present an "amazing opportunity" for employees to redirect time into valuable rest and reflection, but they're more likely to keep simulating productivity, an HR thought leader says.
Artificial intelligence is reshaping the HR jobs market, as organisations seek HR practitioners who can "bridge the gap" between people and technology, specialist recruiters say. Also in this article: the HR skills and roles in greatest demand across Australia, and how salaries are moving.
After adopting AI, IBM's HR department has achieved a 55% lift in its approval rating from the business, and a dramatic reduction in admin work is opening up opportunities for its HR practitioners to work in L&D, tech-based and client-facing roles.
No matter how smart they are, people and culture leaders will be judged by HR's systems, because it's those, not the people, that the majority of staff interact with, a CPO warns.
Transforming an outdated HR system so it's fit for purpose doesn't have to be expensive or time-intensive, but it does require realistic expectations, according to a CPO.
A major employer's P&C team is driving AI adoption across the whole organisation through a top-down approach, which monitors activity and celebrates top users.
The Fair Work Commission has issued a warning that AI tools are "no substitute for knowledge and understanding", in a case involving a worker who used ChatGPT to prepare her unfair dismissal claim.
AI-powered agents that act without prompts are already being integrated into workflows, and it won't be long before managers are overseeing hybrid teams made up of both human and digital workers, according to a chief AI officer.
Some resistance to using artificial intelligence in "the most human of business functions" is understandable, but people and culture teams have far more to gain than lose from it, according to an experienced HR executive.
