AI tools should overall be embraced in the workplace, but it's wise for employers to be clear on where the "human value" lies in their work, and adopt some guiding principles to avoid costly and damaging mistakes, technology experts say.
An employee's request for a 919-day extension to lodge a general protections dismissal claim, based on a suggestion made by ChatGPT, was best described as "hopeless" and an unnecessary waste of time, according to the Fair Work Commission.
To ensure employees retain the critical thinking skills organisations need, it will be crucial to clarify the line between using AI as an assistant, and depending on it entirely, an expert says.
Former Federal S-x Discrimination Commissioner Kate Jenkins says she is yet to come across a single organisation that is "implementing the positive duty in an entirely holistic and thorough manner", but meaningful change is nonetheless occurring "beneath the surface".
Adoption of AI is driving an "experience gap" for many graduates entering the workforce, and it's "a really significant issue that we're not talking enough about", a futurist warns.
Efficiency gains achieved by delegating repetitive tasks to AI present an "amazing opportunity" for employees to redirect time into valuable rest and reflection, but they're more likely to keep simulating productivity, an HR thought leader says.
Some employers have successfully stepped up to the task of managing psychosocial safety, but in many other workplaces, initiatives are falling flat. Join us for an HR Daily webinar to understand what's holding back progress in this critical space and how to move forward.
