Tension and conflict at work can reduce productivity and morale, so every employer should have guidelines to manage it. Kelly Services managing director, James Bowmer outlines a process HR managers can use to resolve workplace conflicts.
HR managers will place greater emphasis on enhancing employee performance and restructuring over the next 12 months, but retention and staff development remain the top priority, according to a major survey.
HR professionals can improve the performance of first-time managers by developing their emotional intelligence, says consulting organisational psychologist, Miles Knickerbocker.
A $100,000-plus damages payout is a wake-up call for employers who fail to keep records of pre-employment discussions, according to Deacons partner Sally Woodward.
Unless in-house hiring processes are underpinned by sound methodology and a goal of "zero mis-hires", the costs to a business can be extraordinary, says a senior recruitment expert.
Employers forced to cut staff levels must ensure that remaining workers are equipped with the skills to deal with abusive customers, or risk exposure to litigation from distressed employees, a workplace lawyer warns.
The majority of middle managers in Australia feel that the informal feedback they receive from their employer is more valuable than formal reviews, a survey has found.
"Gardening leave" clauses in employment contracts can be an effective means to keep company secrets out of competitors' hands and prevent departing employees from disrupting the workplace, providing they are not enforced for an "unreasonable" length of time, according to a senior employment lawyer.
Some employers have successfully stepped up to the task of managing psychosocial safety, but in many other workplaces, initiatives are falling flat. Join us for an HR Daily webinar to understand what's holding back progress in this critical space and how to move forward.
